Financial support
Ongo can provide guidance and information on financial support options, helping you to access the necessary resources to meet your financial needs.
Support for your home
Free advice around saving money on utilities, benefits advice and recourse to energy vouchers based on eligibility*
*Eligibility being top up meters and card payments, not direct debit payments.
Providing free advice on addressing energy debt with funding grants available to write off up to £2000 of utility debt.
Providing free utility advice and utility grants of up to £49.00 per household.
YES offer free financial and energy efficiency advice to households. They on average help people save £400-£500 pounds either from savings on their utility costs or generating income for individuals.
Tenants can access up to 6 vouchers per year at £49 each voucher. The tenant will need to be in hardship. And provide evidence of this which can be done via an income and expenditure form. The funder will also need a photo of the pre-paid meter showing the balance.
Local authority – benefits@nelincs.gov.uk or call 0300 3030164 option 3
Local authority – mdc@mansfield.gov.uk or call 01623 4634
Local authority – info@ashfield.gov.uk, revenues@ashfield.gov.uk or call 01623 457400
Local authority – benefits@southderbyshire.gov.uk or call 01283 595795
Find our Tenancy Sustainability Offer here.
Find information about damp, mould and condensation. You can also report a damp and mould problem here.
Citizens Advice
Find the self-referral here.
Find this advice here.
Find this advice here.
Find this advice here.
Support for people with children
Water support
Food support
Crosby Community Association Community Fridge
- 105-107 Frodingham Road, daily from 9am-4:30pm. Free – donations welcome.
Crosby One Fresh Food Project
- Digby Street, Scunthorpe. Tuesdays 12-2pm. £2 per basket.
- Family Night (support with homework and a free meal). Thursdays (term time), 3:30pm – 5:30pm.
Crosby Collective Community Shop
- Avenue Vivian, Scunthorpe. Tuesdays and Thursdays 9am-3pm.
Waste Not, Want Not
- Hobbies Centre, Wesley Road, Ashby. Tuesdays at 6pm. 15 items for £5 (bring your own bag). Donations welcome.
Church of the Holy Spirit Community Shop
- Riddings, Scunthorpe. Fridays at 12:30pm.
Oasis Academy Parkwood School
- Plymouth Road, Scunthorpe. Wednesdays and Fridays, 8:30am-10am. Three items for £1, bring your own bag.
Kirton Town Hall
- Kirton in Lindsey. Fridays from 1pm. £5 for 16 items of food, bring your own bag.
Subsidised food is available at the following locations:
- The Poirier Foundation, Winterton – every other Tuesday, transport provided if needed. Meets at the Trinity Methodist Church – call 01724 733441, £5 per head.
- Magic moments, Market Hill, Scunthorpe, free donations of food available (keep an eye on their Facebook page).
- The Forge Project, Methodist Church, Cottage Beck Road, Scunthorpe, has free donations outside the front of the building for the community.
- Scunthorpe Community Centre, Lindum street, Sunday lunches available and other meals daily, prices vary.
- Westcliff Community Centre, Newbolt Avenue, lunch and breakfast club available at low cost.
Emergency provisions
Scunthorpe Foodbank
- info@scunthorpe.foodbank.org.uk
- 0300 102 8061
Salvation Army
197 Ashby High Street 9.30am – 12pm every other Wednesday
Cooperation foodbank
- cooperationbrigg@gmail.com
The Low Villages Pantry, Bonby Village Hall, Main Street, DN20 0PW
- cooperationhumber@gmail.com
Baysgarth Community Hub, Baysgarth Park, Brigg Road, Barton-Upon-Humber, DN18 5DT
Community Grocery
- lincoln@communitygrocery.org.uk
Food bank
- 01522 542 166
- foodbank.org.uk
Lincoln Larder
- 01522 569 291
- lincolnlarder.co.uk
Healthy Start Scheme
- 0300 330 7010
- healthystart.nhs.uk
- £30 per child (criteria must be met)
- householdsupportfund@doncaster.gov.uk
Food banks
- The Bread and Butter Thing Food Pantry – register with the service and choose the hub you’d like to join. Hub locations include Thorne, Carcroft, New Rossington, and the city centre.
Wellbeing, health and support
We offer a range of support services for you and your family.
Our friendly counsellors will take time to listen to your issues and help develop your confidence, skills and wellbeing so you can move towards improving your life.
Our project, in collaboration with North Lincolnshire Council, offers smokers living in North Lincolnshire who are over the age of 18 the tools and advice they need to give up the habit.
The Arc is our purpose-built community building in the heart of Westcliff, Scunthorpe, where you can come to for support, advice or guidance while catching up with friends in the café or taking part in one of the many activities.
The Viking Centre is a community centre and youth club based on Fairfield Drive in Barton. There’s also a café too.
