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Website user experience - focus group

We want to understand better how you use our website, what works well, where you struggle to find information you need and how we can improve the user experience on our website.

We are therefore looking to get a group of tenants together in June at Ongo House to chat to us and go through a set of exercises that will allow us to build up a picture of how our website currently works and where we need to make improvements to deliver a better customer experience on our site.

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What's in it for you?

We're offering all participants a £10 Amazon voucher* as a token of our appreciation at the end of the session. You will also have the opportunity the keep involved with developing our products and services in the future.

If you would like to be get involved you must be:

  • aged 18 or over
  • available on 12 June 2019 between 10.00 and 13.00
  • be able to make your own way to the Ongo HQ office on Church Square in Scunthorpe

You don't need to be a current Ongo to participate but you do need to have a reason why you might be using our website, now or in the future.

To join, simply click here to leave your details so we can get in touch with you.

 * if you are an Ongo tenant and are more than 2 weeks in rent arrears, this amount will be deducted from your arrears instead.

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