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Safeguarding

Safeguarding is the action that is taken to promote the welfare of children, young people and vulnerable adults to protect them from harm.

If a person is in danger, always dial 999 and ask for the police.

At Ongo we have safeguarding policies and procedures to ensure that every child, young person and vulnerable adult we come in to contact with regardless of their age, gender, religion or ethnicity, can be protected from harm. 

Safeguarding means:

  • Protecting vulnerable people from abuse and maltreatment¬†
  • Preventing harm to vulnerable peoples health or development¬†
  • Taking action to enable all children, young people and adults to have the best outcomes

You can contact us for advice, information and support and we'll talk to you about your situation and ask questions to understand how you are currently managing and what your likely needs may be.

Or you might prefer to discuss your concerns with the Local Authority Safeguarding Team:

North Lincolnshire Council - Telephone number 01724 297000

Doncaster MBC - Telephone number 01302 736000

Lincolnshire County Council - Telephone number 01522 782155

Repairs update 24 March 2020

Following advice from the UK government, we are now only carrying out essential repairs. Repairs can no longer be booked via My Home. If your repair is essential, please call us on 01724 279900 to discuss. For more information, please visit ongo.co.uk/coronavirus.

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