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Tenant Inspectors

Tenant Inspectors are resident volunteers who check out our services in various ways. Some of the inspections they can be involved with include:

  • Estate Inspections
  • Green Space Inspections
  • Empty Homes Visits
  • Surveys
  • Acting as Mystery Shoppers 

Any Ongo Homes resident can inspect our services, you may get involved in all aspects of the work or you may prefer just to do the Mystery Shopping. You choose a way that suits you best.

Meetings take place every two months and normally last one and half hours.

Are you an Ongo Homes tenant or leaseholder? If you fancy becoming part of this group, complete and submit our #InvolvedWithOngo postcard.

Repairs update 24 March 2020

Following advice from the UK government, we are now only carrying out essential repairs. Repairs can no longer be booked via My Home. If your repair is essential, please call us on 01724 279900 to discuss. For more information, please visit