Home contents insurance

As your landlord we make sure that the actual building that you live in is insured. Many customers believe that Ongo Homes automatically insure their furniture, belongings and decorations against fire, theft, vandalism or water damage such as burst pipes.

However, this is not the case. Unfortunately some customers only realise this after the damage has been done.

It is up to you to insure your own personal belongings and decorations for your home. Contents insurance can cover you for all kinds of things such as carpets, televisions, bedding sofas etc.

As your landlord we are not responsible for the things that you own inside your home so you need to ensure that you have the appropriate contents insurance to meet your needs.

If you do not have contents insurance and there was a fire or a flood in your home, Ongo would not be responsible for paying for replacement items for you and you could end up with no personal belongings.

Therefore, we cannot stress to you enough the importance of taking out your own personal household insurance.

There are lots of different options available to you with many websites offering comparisons of different companies, all based on your own personal circumstances.

Some insurance companies will want you to pay annually or monthly by direct debit.

There is an online referral service for any queries. Visit here.

However, prevention is the best form of protection. See the below documents for some handy safety in the home advice:

Safety in the home advice from Humberside Fire and Rescue Service