Download Magnify Burger menu < Minus Plus Circle Chevron down Chevron left Chevron right Lock Facebook Twitter Youtube Pinterest Toolbox Multiply Arrow Up Envelope Phone Ticket Clock Calendar Share Skip to main content

Repair videos

Here at Ongo, we'll do as much as we can to help out our tenants, but there are a few things that we expect our tenants to take responsibility for and those include basic repairs.

To help you out, we have created some videos on how to fix the most common faults, which you can view below. We will continue to add to these, so do make sure to keep checking back!

How to stop a leak

How to unblock your sink

How to clean your fan filter

How to fix tripping electrics

How to test your smoke alarm


Do you have an idea for the next handy video? Drop us a line, we'd love to hear your ideas.

Repairs update 24 March 2020

Following advice from the UK government, we are now only carrying out essential repairs. Repairs can no longer be booked via My Home. If your repair is essential, please call us on 01724 279900 to discuss. For more information, please visit