Ongo colleagues are door knocking across areas to ask for your views

Published: 

You might see a team of Ongo colleagues in your area from Monday 16th September – Friday 4th October.

The team will be knocking on doors to ask for your views as part of our Landlord Services survey. Your views will help us to ensure we are delivering the service you expect.

Our Landlord services include:

  • Income collection and money advice
  • Letting of our homes
  • Tenancy management
  • Tenancy sustainment and support
  • Homelessness Project services

As well as specialist services such as:

  • Retirement, sheltered and dementia independent living schemes
  • Wellbeing
  • Resettlement.

All tenants and leaseholders will have an opportunity to complete the survey, either by email, direct with our Officers, or via the My Home app. Those taking part in the survey could be in with a chance of winning a £100 voucher.