It’s ASB Awareness Week

Published: 

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ASB Awareness Week is a national campaign aimed at raising awareness about anti-social behaviour (ASB) and promoting actions to tackle it.

It happens between 18th – 24th November and this year will focus on the theme #MakingCommunitiesSafer. It’s a great opportunity for communities to come together, share resources, and learn how to effectively deal with ASB.

Anti-social behaviour includes things such as excessive dog barking, regular loud music, overgrown gardens, criminal damage, shouting, swearing and verbal abuse.

Key Statistics:

  • From November 13, 2023, to November 13, 2024, 1,199 ASB cases were reported to us, with 79% of those cases now closed.
  • Of the closed cases, 86% were successfully resolved. There are action plans in place for those cases we were not able to resolve.
  • 758 tenants provided feedback on the ASB Policy survey, which is currently under consultation.
  • In September this year, 947 tenants completed a questionnaire on the landlord services that we deliver. This will shape the future of ASB services at Ongo and will support our objective of being a great landlord

ASB Awareness Week is an excellent opportunity for residents to come together, share their experiences, and learn more about how to combat anti-social behaviour in their communities. We are committed to supporting these efforts and ensuring a safer environment for everyone.

If you need to report anti-social behaviour, you can use our quick and easy self-service option through My Home, your online account. If you are unable to use this service, please contact us on 01724 279900 to be advised on how we may be able to help.

For more information around ASB or to report, visit Anti-social behaviour | Ongo Homes.