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Tenant involvement

Working with you and listening to you is what will always make our business great. Regardless of who you are, or where you are, we want to make sure it is easy for you to work with us, in a way that suits you.

Our Customer Engagement Team is always looking for tenants to join our groups and get involved in shaping our services. We'll cover the costs of travel and refreshments.

Key customer engagement documents

Interested?

Our Ongo tenants and leaseholders are invited to have a look at our involvement opportunities and see what takes your fancy. Then submit a Menu of Options form to us so we can get in touch.

Click here if you claim Universal Credit

It is important you let us know so we can support you in paying your rent on time.

Phone lines down

We’re having a few technical issues with our phone lines at the moment, if you’re struggling to get through or it seems like you’ve been cut off, please try again. You could also use the My Home app, or social media. We’re really sorry for the inconvenience this is causing and really appreciate your patience.

UPDATED PRIVACY POLICY: PLEASE READ

We've updated our privacy policy in line with the new GDPR regulations. To view our privacy policy, click the link.

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