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Keeping warm this Winter

Keeping yourself and your home warm in Winter is very important, that is why we are supporting the Winter Warmth England Campaign. Click here to have a look at what they are doing all over the UK to keep households warm as winter approaches.

Being comfortable in your own home will help your health, being too cold can lead to respiratory problems. A cold home can also mean putting pressure on your heart which could lead to a heart attack or stroke.

Did you know you may be entitled to free or discounted schemes to improve heating, insulation or help with checking you are getting the lowest charges for gas and electric? Click here to find out more.

Look out for the signs

Keep an eye on vulnerable and elderly relatives, friends and neighbours this winter as a cold home can lead to serious health problems. Not everyone who lives in a cold home cannot afford to pay the bills. It may be due to money worries, broken or hard to work controls or poor insulation. Make sure they have the help and information that they need.

  1. It smells damp and feels cold in the house - do you keep a coat on when you visit this house?
  2. Condensation – wetness on the windows or window sills.
  3. Draughts – and blocked vents to stop cold getting in.
  4. No heating on – or just being put on for visitors!
  5. Wearing lots of clothes indoors
  6. Heating just one room in the house
  7. Struggling to keep warm - are there blankets or hot water bottles by the chair they sit in?
  8. Fighting the cold - are the curtains closed through the day?
  9. Poor eating habits – wrappers and empty cans, no evidence of proper hot meals?

 Frozen boiler pipes

These extreme weather conditions may mean you find your boiler condensate pipe has frozen. This happens as the heat from the boiler meets the cold air and freezes the pipe which stops the heating from working. To identify the Condensate pipe, look for a plastic pipe at the bottom of your boiler.

To get your heating back on as quickly as possible you can follow the steps below.

  1. Pour over the end of the pipe where it is frozen hot water, only use hot water – not boiling.
  2. Place  a hot water bottle or heat pack over the end of the pipe.
  3. When the pipe has thawed you should re-set your boiler by holding in the re-set button for 10 seconds and wait for the boiler to restart.

Click here if you claim Universal Credit

It is important you let us know so we can support you in paying your rent on time.

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