Download Magnify Burger menu < Minus Plus Circle Chevron down Chevron left Chevron right Lock Facebook Twitter Youtube Pinterest Toolbox Multiply Arrow Up Envelope Phone Ticket Clock Calendar Share Skip to main content

Getting involved

To assist with our ongoing commitment to deliver excellent customer service and listen to our leaseholders, we host quarterly Leasehold Forum meetings throughout the year. These enable issues and decisions affecting our leasehold customers to be discussed and agreed.

All leaseholders are welcome to these forums and the dates of each meeting are advertised in advance.

All we ask is that you confirm your attendance beforehand and provide us with items for the agenda in good time before the forum.

Please contact us if you wish to be sent minutes of the previous meetings or would like to know the date of the next scheduled meeting by calling 01724 279900 or emailing homeownership@ongo.co.uk.

Online copies of minutes of the previous meetings together with an agenda for the upcoming meeting can be found below.

Customer Engagement

To find out more about the panel meetings and consultation groups that are organised through Ongo Homes Customer Engagement Team please click here.

We host a variety of panels and groups relating to difference service areas that allow customers to be involved.

 

Click here if you claim Universal Credit

It is important you let us know so we can support you in paying your rent on time.

Phone lines down

We’re having a few technical issues with our phone lines at the moment, if you’re struggling to get through or it seems like you’ve been cut off, please try again. You could also use the My Home app, or social media. We’re really sorry for the inconvenience this is causing and really appreciate your patience.

UPDATED PRIVACY POLICY: PLEASE READ

We've updated our privacy policy in line with the new GDPR regulations. To view our privacy policy, click the link.

Close
Open
Live Chat